Frequently Asked Questions
How can I contact you?
The best way to contact us is via email at firstname.lastname@example.org. We love hearing from you and typically respond within 1-2 business days.
How can I track my order? How long will my order take to arrive?
You will receive a confirmation email with tracking information once your order ships. Orders will typically ship out within 3-5 business days; However, due to the COVID-19 pandemic, there may be a delivery delay. We will notify you if this happens to your order.
Do you ship internationally?
We currently do not offer international shipping, unfortunately.
Do you offer refunds or exchanges?
Refunds and exchanges will be handled on a case-by-case basis. Please contact us at email@example.com with any questions or concerns.